Welcome to Ottoscreen

FAQ

1.About product

Is it easy to install and use?

1. We have detailed instructions.
2. The installation is very simple, does not require any skills, and does not require the help of others. Installation can be completed within 5 minutes. If you have any questions, please feel free to contact our customer service(support@ottoscreen.com). We will answer you anytime.

 

 It a tablet on a windscreen holder?

Compared with the tablet, Ottoscreen CarPlay is a dedicated device for connecting to the car system. It is more compatible with Apple Carplay and Android Auto systems, and the link is smoother!

  

Are your products legal? Will it affect driving safety?
The use of Ottoscreen adds a great level of safety to the car if used correctly. Everything is hands-free and eliminates the need to ever touch a phone while driving. Speaking of cell phones, playing on one of those things while driving, that’s what should void one’s insurance.

 

 

Is the way your product is installed illegal? Anything placed below the rear vision mirror is considered "restricting the driver's vision"
Don't worry! Ottoscreen supports a variety of mounting styles. You are free to choose a suitable installation location.

 

 

2.After sales

When can I expect to receive my order?
In general, orders will be delivered within 10-15 business days. Please note that delivery times may vary depending on the shipping location and the location of the customer. Factors such as the time of year may also impact delivery times.

 

 

Will I be provided with a confirmation number for my order?
Yes, upon successfully placing an order, you will receive a confirmation number. If you do not receive a confirmation number within 24 hours of placing your order, please contact us for assistance.

 

After purchasing, can I get a refund if I don't like it?
Sure. We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.

 

Delivery area?
 Delivery area: United States of America, Mexico, Canada, Guatemala, Haiti, Cuba, Dominican Republic, Honduras, Nicaragua, El Salvador, Costa Rica, Panama, Puerto Rico, Jamaica, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Peru, Suriname, Uruguay, Germany, United Kingdom, France, Italy, Spain, Poland, Romania, Netherlands, Belgium, Czech Republic (Czechia), Greece, Portugal, Sweden, Hungary, Belarus, Austria, Serbia, Switzerland, Bulgaria, Denmark, Finland, Slovakia, Norway, Ireland, Croatia, Moldova, Bosnia and Herzegovina, Albania, Lithuania, North Macedonia, Slovenia, Latvia, Estonia, Montenegro, Luxembourg, Malta, Iceland, Andorra, Monaco, Liechtenstein, San Marino, Holy See, India, Indonesia, Pakistan, Bangladesh, Japan, Philippines, Vietnam, Turkey, Iran, Thailand, Myanmar, South Korea, Iraq, Afghanistan, Saudi Arabia, Uzbekistan, Malaysia, Yemen, Nepal, North Korea, Sri Lanka, Kazakhstan, Syria, Cambodia, Jordan, Azerbaijan, United Arab Emirates, Tajikistan, Israel, Laos, Lebanon, Kyrgyzstan, Turkmenistan, Singapore, Oman, State of Palestine, Kuwait, Georgia, Mongolia, Armenia, Qatar, Bahrain, Timor-Leste, Cyprus, Bhutan, Maldives, Brunei, Australia, New Zealand, Fiji

Non-delivery area: Non-delivery area: Nigeria, Ethiopia, Egypt, DR Congo, Tanzania, South Africa, Kenya, Uganda, Algeria, Sudan, Morocco, Angola, Mozambique, Ghana, Madagascar, Cameroon, Cte d'Ivoire, Niger, Burkina Faso, Mali, Malawi, Zambia, Senegal, Chad, Somalia, Zimbabwe, Guinea, Rwanda, Benin, Burundi, Tunisia, South Sudan, Togo, Sierra Leone, Libya, Congo, Liberia, Central African Republic, Mauritania, Eritrea, Namibia, Gambia, Botswana, Gabon, Lesotho, Guinea-Bissau, Equatorial Guinea, Mauritius, Eswatini, Djibouti, Comoros, Cabo Verde, Sao Tome & Principe, Seychelles

 

Payment method?
Cards Accepted

VISA, Discover, Diners Club
MasterCard, American Express ,JCB Card
PayPal Use Credit card / Paypal account balance for payment:
VISA
MasterCard
American Express
PayPal